I feel like I've dumped a family friend and now everyone hates me. I was surprised that no one would believe me when I told them yesterday that our car insurance was so high. It surprised the hell out of me, so maybe everyone was just in shock.
From the very moment I was even thinking about marrying Joe everyone told me USAA was the way to go for everything, auto insurance, banking, life insurance, etc. And I believed them. I mean, it's set up for the military family, right? They have to be the best for our situation. So when Joe and I moved to Kansas we handed our two cars and renters insurance to USAA. And it was cheaper than what I was using at the time. And Joe had car insurance with them for two years while he was in Germany.
So in December 2008 when we needed a new (used) car, we automatically assumed that USAA would give my SGT husband a car loan. He's been with them for almost 4 years, never missing a payment, plus he's a soldier!! Well, they wouldn't give Joe a loan. And that really pissed him off. He vowed to never bank with USAA. I didn't really care either way.
When we moved to Colorado Springs, we called USAA and updated all our info. This is a MUCH bigger city than Junction City, so it didn't surprise us at all that our car insurance went up a little. Joe was quoted a rate of $188 a month for full coverage on his 06 Accord with a $1000 deductible and only liability on my 04 Pilot. We go the bare minimum because Joe feels like his car insurance should be under $150 a month. But $188 in a big city, whatever. We were willing to go along with it. And then USAA auto drafted $244 out of our account March 3rd. Now, $19 of that is renters insurance. So our $188 quote turned into $225. NOT COOL!! So I called USAA yesterday morning to make sure there wasn't a typo or other misunderstanding. Nope, that was the monthly charge. I was stunned. I wrote down all the numbers and got off the phone. Then Joe came home for lunch. Joe has two settings when dealing with money - off and PISSED!! He spent his whole lunch break on the phone with USAA trying to get that number down. There was no way to take off more coverage off our cars. He got off the phone and asked me to find a new insurance company to make sure USAA numbers were competitive.
I finished an online quote with Geico and just sat there stunned. Surely I missed a key or didn't check a button. That number on the screen wasn't right at all. Full coverage on the Accord with a $500 deductible and liability on my car for only $83 a month???? No way! I did something wrong. So I called the number on the screen and got the nicest guy on the phone. He couldn't believe my story or my number from USAA. So we piled as much coverage on both cars as we could. Wanna guess the number? Full coverage on both cars, $500 deductible, EVERYTHING Geico offers (uninsured motorist, medical for the other people in the cars, roadside assistance, accident forgiveness, EVERYTHING!!) was only $127 a month!!! I was blown away. I spend 2 hours on the phone with this guy working all the numbers. He ran our records and he couldn't find anything that would make USAA's rate so high. I needed to make sure this wasn't a joke, so I got off the phone and checked two other insurance companies, Progressive and All-State. Their numbers were a little higher than Geico's, but only by $20 to $30 - no where near USAA's $225!!
So the Geico guy called us back after 5:30pm (staying after his shift was over) because Joe wanted to talk to him about the numbers. I called USAA and canceled our insurance. The THREE women I talked to couldn't believe what I was saying. Apparently people don't cancel their USAA insurance very often. They wrote down the numbers Geico quoted us and said that they would look into it. They are "95% competitive" in most places and will reevaluate their coverage in Colorado Springs. BUT I have a good friend who was in the same situation that we are in (one car with full coverage, the other with liability, living in Colorado) and she's only paying about $125. What gives?? Well, all THREE women I was passed to last night couldn't match Geico's rates. Not even for renters insurance. USAA was charging us $19 for $20,000. Geico quoted us $30,000 of coverage for $12 a month.
So as much as everyone thinks USAA is the best insurance ever, I would strongly suggest looking around, even just get an online quote with a few other places just to make sure your insurance is the best and lowest you can get. Two days ago I was online telling a future Army wife how great USAA was about taking care of their military families. Well, I cant say that anymore. And it was so funny to watch all of my army wife friends come to USAA's defense. "They are always the lowest for us." Well, that's fabulous. Gotta find ways to save money in this economy, but I cant stay with a company just because they are "supposed" to take care of military families the best. In this case, my pocket book is doing the talking.
Do you know what GEICO stands for? Government Employees Insurance Company. That's right. Geico was started as an insurance company for government employees, military servicemen, postal workers, etc.